Student Accounts

The Office of Student Enrollment and Account Management (SEAM) at Johns Hopkins University works cross-functionally to provide support with transactions and questions related to billing, payment of tuition and fees, and student refunds.

SEAM is excited to announce a new virtual support model. Drop-in Zoom hours are now available for support with weekly billing, registration, and financial aid inquiries. Students can connect with a SEAM member virtually on Zoom via the SEAM website.

Drop-In Zoom ServicesVirtual AppointmentsIn-Person Services
Tuesday, 2:00 p.m. – 4:00 p.m.Tuesday, 9:00 a.m. – 11:00 a.m.Monday, Wednesday, and Thursday 8:30 a.m. – 5:00 p.m.
Friday, 9:00 a.m. – 11:00 a.m.Friday, 2:00 p.m. – 4:00 p.m.

In addition, billing information and online payment options can be accessed through the Student Information System portal (SIS), which requires a JHU email account and JHED ID.

Initial Payment Due Dates

Academic Year 2022 - 2023Charges Viewable in SIS Self Service Student Portal1st Semester Bill Available in SIS Self Service Student PortalInitial Payment Due Date (Monthly e-bills sent thereafter)
Summer 2022April 18May 12May 26
Fall 2022July 18August 11August 25
Spring 2023November 14December 15January 19


The Office of Student Enrollment and Account Management (SEAM) works cross-functionally to provide support with financial aid, students accounts, and registration.


Set up direct billing with your employer or a third-party payer.


Explore the different types of refunds including tuition refunds.


Learn about the tax benefits around financing your education.


We’re here to help! For inquiries about your student account, specifically receipt of payments, refunds, online tuition payments, financial holds, 1098T, collections, etc., call 410-516-9722 or 1-800-GO-TO-JHU (1-800-468-6548), or request support through SEAM’s online form.